Reporting a Close Call
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Any operating craft employee, including those in training or on probation, working within the boundaries of the C3RS Demonstration Project can report close calls, but only union represented employees covered by the IMOU will receive protection from discipline, as defined in the carrier’s IMOU.
Managers can also report a close call confidentially, but unlike union represented employees will not receive protection from discipline.
In an emergency, always call the carrier first. After you have contacted your supervisor or the person in charge, submit a report to NASA.
- Complete the close call report form either electronically or on paper. Amtrak will make postage-paid paper forms available at sign-up locations or you can download the form.
- Submit the form to NASA within three calendar days, not counting weekends and Federal Holidays, from the date of the incident.
No. A separate close call report is required for each close call event.
- For an electronic submission, NASA will provide you with a verification code number for tracking purposes.
- When NASA receives your report, an analyst may contact you to clarify or obtain additional information.
- NASA will determine if the event qualifies as a close call.
- NASA de-identifies all personal and carrier information in the report to provide complete confidentiality.
- NASA enters data and the de-identified report into the NASA C3RS database.
- The report identification strip is removed and mailed to you at the address you provide as proof of report submission.
- A de-identified summary of the report will be sent to your PRT only if you checked the box on the top of the form.
- The PRT analyzes the data and possibly recommends corrective action to the company.
Yes. Damage must be below the FRA reporting threshold.
Yes. But you will not receive protection from carrier discipline and/or decertification and FRA enforcement.
Yes, but there will be no protection from carrier discipline, FRA de-certifications, or other sanctions.
No. All information that could identify someone is removed (de-identified) before it can be shared. Even if no names are given, NASA will not share any information that could enable someone to determine the person making the close call report or people and information referred to in the report.
There is no limit to the number of times that you can file a report.